| Where Your Feet Are! |
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It is said that, wherever you go, there you are! Yet, how present are you at any given time and place? Many people appear in body, but little else. It's as if their minds and energy are miles away. Being present (where your feet are) with your friends and clients can show them that you are Authentic. "Listening and being present is a magnetic and strange thing, a creative force. When we really listen to people there is an alternating current, and this recharges us so that we never get tired of each other. We are constantly being re-created." TWD can help! Be Where Your Feet Are!(Being Present)It is said that, wherever you go, there you are! Yet, how present are you at any given time and place? Many people appear in body, but little else. It's as if their minds and energy are miles away. Don't get marked as "Missing in Action" by only being present in body. We encounter so many people in our daily lives that appear to be present. However, their minds and attention are often elsewhere. How often do you experience only getting somebody's partial attention, because in their minds they are back at the office, dealing with the kids, still in that meeting, thinking of the next task to be completed, on the computer, or in a number of other places. Here are just a few examples of what I have experienced when people are not present. Disconnected: He never said a word to me as he loaded my order into the back of my SUV. He was too busy jamming out to his IPod. He turned and said loudly, sign here please! The first thing I noticed as I took the clipboard from him was that the name at the top of the invoice was not mine. I turned and looked at the large box now sitting in the back of my SUV, and saw that it too was not mine. I got his attention by waving my hands in front of his face. This was a task in itself as his head was bouncing around with the music. He looked at me like I was bugging him as he removed one earpiece, and said half heartedly, "what"? One sided: I was having lunch with a friend a few days ago in a nice little eatery. My friend and I were catching up on the weeks events when his cell phone rang. Not just a ring, but more like a ring with the phone vibrating while making a loud sound, all simultaneously. He began to talk to the person on the other end, and soon I realized that he was no longer at the table, and for that matter, the room! In essence, I ended up eating half of my lunch "alone", and felt this time we had carved out to be together was compromised. I started imagining how I would feel if I was a potential client. I believe I would have walked away thinking about another professional I could contact that would respect my time and needs. A warm body: I got together with an old friend not too long ago, and she talked non-stop for close to an hour. Not once did she inquire how I was doing, or what was going on in my life. I made a few attempts to self disclose, and it only became a springboard for her next diatribe. I literally felt like "the warm body" sitting across from her, and that I could have been interchanged with anybody. She was not present, or attentive, in a way that creates connection and closeness. The above are just a few examples of what happens to all of us every day. I bet you could add quite a few of your own, "Hey, where are you" experiences to the list. Don't be one of the "Missing in action"! Be where your feet are and give full attention to that moment. Customers, friends, family and colleagues will enjoy their interactions with you a great deal more if you are present. Is it too much to ask that people be present when we interact with them? How many times have you heard the phrase multi-tasking? Unfortunately, the behaviors involved in what people describe as multi- tasking have created diminishing returns. It often results in poor customer service, with details often falling between the cracks. And this applies, whether you are in sales or service, interacting with external or internal customers, colleagues, friends or family. We would all be better off if we attended to the one task, the one person at hand, and were fully present. TWD is Present and we are listening to the world! Listed below is a simple self-audit that may help you be more present and accounted for. Ask yourself the following:
In today's world, people seem to be in such a hurry, moving at light-speed, multi-tasking with cell phones, blackberry's, day timers, and with the daily grind of life itself. Take a breath and think about this for a moment. What do your clients, friends, and family, really want? I have found time and again that what they want is the same thing I want, to be heard, understood, and cared about. To do this, you must be Present! Not just in body, but in your total Being! I was taught many years ago that "people won't care how much you know until they know how much you care"! Help the person that you are with feel connected and important. Show them you care. Treat them as if they're the most important person in the world. Your undivided attention will not only go along way, but will demonstrate to the people you're with that you are truly a good person, and not just a person with good intentions. There is no substitute for connection and being present. The rewards we reap are endless. People will walk away after an interaction with you and over time won't remember what you said, but they will remember how they felt in your presence. Today, go out into the world and be mindful of every interaction you involve yourself in. Make it a point to be fully engaged in that interaction. See how it works. Explore the outcome for yourself. Draw your own conclusions. Have fun! About Trans-World Dynamics, LLCThere will never be a substitute for quality relationships and connection with other people. Many crave it, some deny it, some enjoy the experiences of good friends, family and professional colleagues and most feel very alone or isolated too much of the time.Trans-World Dynamics' (TWD) mission is to guide individuals, executives and businesses, towards the practices of Trust, Honesty Authenticity, and Kindness (THAnKs®). As these sustainable principles serve to guide individuals in all areas of their lives, the rewards that we have seen CEOs, companies, executives and individuals experience, are unprecedented. TWD focuses on taking people and companies to places they only dream about. We guide, teach, nudge and champion people from all walks of life to see their GREATNESS and experience their power and gifts in ways they didn't know existed. The variety of Coaching and Training modalities that are used allow for a custom designed program for our clients. Our corporation was founded on the premise of serving others, and committed to improving the quality of life to all who choose to employ our services. TWD is committed to long-term relationships with the companies, executives and all whom we serve, to assist in the achievement of desired visions and goals. "There's nothing quite like the authenticity that comes with seeing and listening to a real person. You can have a replica displayed, but it just doesn't have that same emotional power." Trans-World Dynamics, LLC Bob Sugar President Trans-World Dynamics, LLC Brad Stevenson Chief Operations Officer Copyright 2007 Trans-World Dynamics, LLC. All rights reserved. THAnKs(sm) is a registered servicemark of Trans-World Dynamics, LLC. All rights reserved. |
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